Counseling

Our counseling services for you

If you have experienced discrimination, we stand by your side. We support you in cases of discrimination based on racial attributions, gender, sexual identity, disability or chronic illness, age, religion, and/or worldview.

We advise you

• confidentially,
• independently,
• free of charge,
• anonymously, if you wish
• anywhere in Brandenburg,
• by phone, video call, and in person – either at our office or at a location of your choice.
• We can provide translations in many different languages, including German sign language.
• What should and should not happen will always be your decision.

How does a counseling session work?

• You can contact us by email, phone, or through our contact form. We usually respond within two working days.
• We will arrange a time for a conversation with you. The conversation will involve two members of our team.
• You can choose where the counseling session takes place. You are welcome to come to our office in Cottbus or Potsdam. Alternatively, we can meet online via video call. If necessary, we can also meet at a location near you where you feel comfortable, or even at your home.
• We listen to you and take your experience seriously. We help you process what you’ve been through.
• We inform you about various options for action and discuss possible next steps with you.

You decide which path you want to take. We are here to support you every step of the way.

• We take active steps with you and on your behalf. For example, we write complaint letters, accompany you to mediation meetings, or support you in legal proceedings.
• If you wish, we can support you together with specialized lawyers and other experts.
• We are here for you! Get in touch with us and together we will figure out how we can best support you.

What can you do if you experience discrimination?

Every situation is different, and people react very differently. Therefore, there is no one-size-fits-all solution. These tips might help you:

Stay calm

Discrimination can be hurtful. Whatever you feel in such a situation is entirely understandable – including anger. Nevertheless, try to stay calm. This is especially important if the situation could otherwise become dangerous for you.

Approach witnesses

Have other people witnessed the discrimination? Then ask these individuals if they are willing to be witnesses. Write down their contact information. Witness statements are often crucial evidence in court.

Write down what happened exactly

Make a memory log as soon as possible. Write down everything you remember. If other people were with you, ask them to also write a memory log. This can be very important in a later court case because the other side often tries to misrepresent the incident. A memory log helps to convince the court that it happened as you say.

Keep evidence

Keep all evidence safe: letters, documents, emails, screenshots, call logs, and so on. All of this can help you later to get justice.

Ask family and friends for support

Dealing with discrimination can be stressful. No one has to handle it alone! Tell people you trust what you have experienced. Ask for support – whether you need someone to listen, distraction, or practical help…

Self-care

You may have unpleasant feelings as a result of discrimination. Anything that makes you feel good can strengthen you. These can be everyday things, like good food, time with loved ones, sports and exercise, or enough sleep. Whatever helps you feel most comfortable: you are allowed to focus on yourself.

Seek advice

Contact a counseling center. The sooner you report, the greater your chances of getting justice. Even if you don’t want to go to court, the counseling center can help you.

We support you! Feel free to contact us.